The app’s simple layout design is easy to understand and navigate. The design integrates the feasibility of the website and the ease of use of applications into the mobile screen. The dashboard design revels in clarity as it lists out the different services the company caters to, like products, training calendars etc. At present the app is available for android platform but another version is in the making for iOS platform.
As a company with 4 factories and 22 branches pan India, meeting customer expectations was sometimes a challenge. Their large array of products further made it hard to keep track and support each customer as well as they would have liked. There was a necessity to make services like product information and enquiry, product support, training calendars and market updates easily accessible for both the customers and company. In addition to this, there was also a need for a way to keep the customers constantly updated of their enquiry or service call status.
Schwing Stetter India’s mobile application reduces the hassles that are often faced in the customer-company relationship by making its use a completely transparent process. Now, product information, service calls, spares request, enquiry, training calendars, market updates, service center locations and contact details are just a tap away on the customers’ phone, making it a fusion of both professional and personal.